Have you ever missed an important notice from a professor because your University e-mail account was full?
Are you tired of constantly deleting junk mail from your N. C. Central University e-mail account?
If so, you are not alone.
According to some NCCU students, this happens all too often and needs to be resolved.
“I get sick and tired of receiving e-mails from public relations,” said nursing sophomore Pamela Carlton.
“Although these e-mails contain information about current events and lectures, I really don’t care because I haven’t attended any events or lectures this entire year,” said Carlton.
“I dropped a class last semester, and my teacher still sends me e-mails. I just don’t get it,” she said.
Some professors say they are just as annoyed as students are when it comes to the school’s e-mail system.
“I’ve had lots of problems contacting my students because of e-mail problems this semester,” said South Asian and postcolonial studies assistant professor Matt Cook.
“Having access to an e-mail account on campus is key to running a smooth classroom,” Cook said.
“If their e-mail is not functioning properly, I have no way of contacting them in a timely fashion,” he said.
Despite complaints from students and faculty members, NCCU’s information technology services (ITS) say that e-mail issues are much worse on other campuses.
“Believe it or not, there are a lot of schools that actually have less e-mail space than NCCU,” said Klayton West, systems manager at ITS.
“To my understanding, UNC will only retain e-mail for about two weeks,” said West.
“There is a possibility that Google could end up hosting our e-mail service.”
“Google is a billion dollar company, and they could take us from a 50 megabyte limit to a two gigabyte limit,” said West.
“That would be a bonus.”
Either way, some students say that the school will continue to run into problems until it finds a way to block e-mails that do not pertain directly to the University.
“We don’t need e-mails sent to our accounts unless they are school related,” said elementary education senior ViAngela Roach.
“It takes up too much space. My e-mail box became so full one time that I was unable to send messages to other people,” said Roach.
A few students at NCCU say that the e-mail problem has little to do with the amount of available storage space.
Instead, they say, it is a result of irresponsibility.
“The e-mail boxes aren’t too small,” said English sophomore Jessica Odom.
“If you check your e-mail at least three or four times a week and delete the messages, everything should be fine,” Odom said.
According to ITS, students can take simple steps to avoid overflowing e-mail accounts.
“I would suggest that they log in to their accounts on a regular basis to keep track of what’s going on,” said West.
“Also, students need to realize that when you delete an e-mail, it doesn’t really go away. Instead, it goes into a back-up folder.
“To get rid of an e-mail completely, you must delete it twice. If not, they will continue to take up valuable space.”