The Hokey Pokey?!?
Recruitment is what it’s all about… Just like the Hokey-Pokey, from back in elementary school.
Make sure your department is handling Prospective Eagles as effectively as possible. How? Go to NCCU’s Prospective Student Portal (PSP) and create your own account [via http://www.nccu.edu/intranet/prospective/signup.cfm] with your off-campus e-mail address. When filling out the short sign-up form, make sure to check your own department as an “Area of Interest”. Then, see what happens. Let us know how to make it better.
Through your valuable input at our Application Demonstrations, we discovered that personal follow-up contact with those who have expressed interest in NCCU (through the PSP), is one factor that has significant and positive effect on our recruitment efforts. We knew we could improve our PSP to make that process better more inclusive, easier to do, thus more effective. So, we did, because recruitment, the process of turning Prospective Eagles into enrolled Eagles, really is what it’s all about.
Prospective Student Portal (PSP) Enhancements: 10/19/2009
A. We improved the way the PSP system notifies individuals within each department who would follow-up with Student Prospects. Now upon sign-up, individual departmental contacts are dynamically determined.
1) First, the PSP tries to e-mail the official Web Liaisons (if they exist within Web Services’ list), when a prospective student expresses an interest in the appropriate department.
2) The system now accommodates non-Liaison contacts (when the Liaison or Department head assigns a different person to follow-up with their student prospects).
3) If a departmental Web Liaison does *not* exist, the system contacts the Department Head, whenever prospective student expresses interests in the appropriate department.
B. NEW myIntrests Pane - Provides Prospective Students with instant details for each departments in which they have selected as an interest.
1) Contacts - Even if those Departmental Contact lists do NOT usually display in our Online Campus Directory [OCD]. Example: Try to find http://www.nccu.edu/directory/?department=Campus Echo. Then, find in the PSP, as a Prospective Student having expressed interest in the Portal.
3) Departmental Web sites - Now, it includes our Graduate-only programs, those those sites NOT within Web Services’ CMS, or even those outside of the nccu.edu domain (e.g., www.nccuslis.org)
Future Considerations and Enhancements:
• Implement the Business Practices for exiting faculty and staff employees that allow systems to automatically determine and contact the Department Head, as necessary (e.g., if the initial/Web Liaison message is not deliverable). Right now, Department Heads, Directors, Chairpersons, et. al., are administered manually within our database.
PSP Initial Release Date: 06/15/2009 [In Case You Missed It, Before]
What Is It:
A tool to facilitate more effective customer service for those interested in applying for NCCU enrollment providing assistance with any of our application-related
processes. This Portal is open-ended to serve as the framework for NCCU’s Customer Intranet throughout the student’s scholastic career (and beyond), in the same way
myEOL currently serves enrolled students and Faculty/Staff, using many of the same features and functions.
• Click “Sign Up Now” and create an PSP account, with the typical user/contact info (particularly, a user-specified E-Mail and Password). It looks and acts just like the Intranet for Students, Faculty and Staff. It requires a seperate (non-AD) account to get specifically for Prospective Students.
• The PSP collects all user-provided info in a database, and authenticates users via the E-Mail and PW fields specified in the previous “Sign Up Now” process.
• Upon proper Log-In, the PSP displays
1) Targeted “To-Do List” tasks, based on users’ “Applicant Type” (e.g., Freshman, Transfer, Int’l, etc. from the “Sign Up Now” process)
2) Intranet Panes appropriate for the user’s level of access.
Future Considerations and Enhancements:
• Front-end enforcement of Password Strength requirements. Helpful later, when PSP Accounts are integrated into Banner and/or AD.
• Tighter Integration into Banner, with automated propagation of user data (coming from Banner, based on Business Practices which are now being formulated).
• Smooth migration into AD (based on the appropriate Business Practices to be clarified in the future).
• Not Applicable