PHONE & CABLE INFO
North Carolina Central provides a range of telephone services, including telephone features and voicemail services to student residents and campus employees.
If you are a student, your RA will provide you with your assigned telephone number. Generally, each student has an individual telephone line and phone number. Students are responsible for providing their own phone sets.
For faculty and staff, each department has a designated person who provides your name and office number to ITS for computer and telephone connections. Check in with that person on your first day to inquire about those arrangements.
The following links will give you more information on telephone and cable services:
1 On Campus Dialing
2 Contact Information
3 Faculty and Staff Phone Features Guide (Faculty and Staff Only)
4 Phone Features Guide (Students Only)
5 Call Pilot Voicemail Features Guide (Faculty and Staff Only)
6 Voicemail Features Guide (Students Only)
7 Cable Channel Lineup Guide
8 Cell Phone Order Form (Faculty and Staff Only)
9 Long Distance Calling and Cell Phone Usage Policy (Faculty and Staff Only)
10 Add, Change or Move a Telephone Line Form (Faculty and Staff Only)
11 Voicemail Reset Form (Faculty and Staff Only)
12 Telephone Repair Request Form
13 Frequently Asked Questions (Faculty and Staff Only)
Dialing Campus Numbers: Dial the last four digits of the telephone number.
Dialing Off Campus Numbers: Dial 9 and the seven-digit number.
Dialing Long Distance Numbers(Students Only): To make a long distance call from a residence hall, you need either a NCCU calling card or another long distance calling card. NCCU calling cards can be purchased from one of the two calling card machines outside of the Student Union. Calling cards can be purchased in increments of $5 and $10. Students are not permitted to charge calls to their dormitory room phone number.
Dialing Long Distance Numbers(Faculty and Staff Only): Dial 8, the area code and the seven digit number.
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Here are frequently dialed numbers and contact information for your Telephone and Cable service:
Emergency: 911 (24 hours a day)
Repair Service or Voicemail Password Reset (Faculty and Staff Only): Call extension 7000
Leave a message if there is no answer.
Telephone Connection Problems (Students Only): Contact your RA.
Students should first attempt to verify that their phone is plugged in and that their personal phone is not faulty.
Telephone Help Desk & Voicemail Password Reset: extension 5999 (Mondays, Wednesday or Thursdays from 9:00-11:00am and 1:30-3:30pm). Students will receive a busy tone if the resource line is in use. Voice messages will not be taken, so students should continue to call back until they reach a technician.
